Heartly Green

Heartly Green is a warm, welcoming and friendly home with some wonderful places to relax in and enjoy company, including homely lounges.  All our bedrooms are comfortable and spacious with en-suite facilities, we encourage residents to personalise their rooms to make them more homely.

We have a large accessible garden, so our residents can enjoy relaxation and activity outdoors with relatives and friends, as well as some same themed areas within the home for residents to enjoy quiet moments. We hold a regular forum with residents, enabling them to voice their views on the day-to-day running of our home.

We run an extensive activity programme and support people to enjoy days out in the community too. By getting to know our resident we are able to offer activities that meet their different passions and interests. Our residents enjoys fun one-to-one and group activities, such as arts and crafts, reminiscence sessions, quiz and games nights and sing-alongs. We also hold regular social events for residents, family and friends, including performances from local entertainers as well as welcoming local clergy, volunteers and schools regularly visit our home. We welcome the contribution of family members, who provide us with feedback and ideas and are a central part of life in our home.

Mealtimes are an event for the people we support to look forward to everyday, and this begins with an appetising offering. We have a partnership with Apetito whose chefs and nutritionist have taken pride in catering for specific requirements and nutritional needs, without compromising on the delight of a delicious meal. Apetito Chefs regularly update menus to keep things fresh, while also ensuring they’re filled with home comforts such as traditional Sunday roasts and fish Friday. Apetito also provide an award-winning Texture Modified range in line with IDDSI standards, allowing people we support who may have difficulty swallowing to enjoy their meal and dine with dignity. They also provide meals to special dietary requirements without compromising on taste. Snacks and beverages are always available throughout the day and we even have snack stations located on each unit free of charge.

We are committed to providing personalised support that ensures our residents lead active, happy and fulfilled lives. All staff receive specialist training and mentoring. We really get to know our residents and spend time understanding their life story and the things that are important to them, so we focus on the things that really matter to them. Every resident has a named key worker who helps develop their own personalised care. We hold a regular forum with residents, enabling them to voice their views on the day-to-day running of our home. We have strong links with local organisations in the community including Alzhemier’s Society, Age UK and local advocacy groups.