Privacy Policy

Privacy Policy

EachStep Care is a trading name of 15 care homes for older people, now owned by Park Homes (UK) Ltd.

Park Homes (UK) Ltd, is a company incorporated in England and Wales and Scotland. Our company number is 03349379 and our registered address is Unit 7, Fairfax House, Cottingley Business Park, BD16 1PE, Bradford.

EachStep Care and Park Homes UK Ltd are committed to protecting and respecting your privacy.  This policy (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting the website www.eachstepcare.co.uk (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

For the purpose of the Data Protection Act 2018 (“the Act”), we are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer can be contacted at lauren.tomes@parkhomesuk.co.uk

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The law requires us to tell you about your rights and our obligations to you with regard to the processing and control of your personal data.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the registration form).

LAWFUL BASIS FOR PROCESSING

Our lawful basis for processing your data on our website is legitimate interest.  When we process your information on this basis, we do so after having given careful consideration to:

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

HOW LONG WE KEEP YOUR DATA

We will only retain your personal data for as long as:

In general, this means that we will only hold your personal data for a minimum of 1 year and up to 7 years depending on the nature of the data.  This is detailed in our retention policy.

YOUR RIGHTS

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have the right to request:

You can also:

CHILDREN’S PRIVACY PROTECTION

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to: info@parkhomesuk.co.uk.

You can also make a complaint to the Information Commissioner, who is an independent regulator:

Information Commissioner’s Office
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire SK9 5AF

casework@ico.org.uk

Telephone: 0303 123 1113

Textphone: 01625 545860

Monday to Friday, 9am to 4:30pm

 

 

 

Contact

For more information about our Residential Care Services, get in touch:

Fill out our contact form