Staff and residents at Charnwood Lodge Care Home in Dumfries are celebrating following their recent Care Inspectorate visit, which rated the home, part of Community Integrated Care, as ‘Very Good’.
Charnwood Lodge is delighted to receive a score of 6 for how well the home supports and plans care which is an ‘Excellent’ and a 5 for how well the home support people’s well-being, giving them an overall rating of 5.
The report contained positive feedback from people using the service and their relatives. Comments included “Since day one, my relative has been happy and contented at Charnwood, the staff, without exception, treat her with care, compassion and always with dignity. My relative gets on well with staff and the attention she gets is quite exceptional.”
The inspectors evaluated how people get the most out of life and concluded lots of effort was made to support this. Many residents were able to engage in the regular exercise groups and staff tried hard to support activities on a daily basis. People benefited from a staff group who new them well. Management were proactive at using resources such as ‘Care about Physical Activity’ (CAPA). This resulted in an award from Scottish Care for Meaningful Activities at Charnwood which is also cause for celebration by the staff team who worked to achieve this.
The inspectors also looked at the new electronic care planning which had been introduced at the home and is proving easy to use and helpful to staff. Staff used the system well and could build a picture quickly of a person’s needs and wishes. The inspectors sampled how care and support was planned and found this was recorded in great detail, important information was clearly “flagged” and care plans contained lots of detail on preferences to ensure care was individual as the person wanted. The inspectors concluded that overall, the care plans viewed represented excellent record keeping which supported the delivery of care and support effectively
Kerry Higgins, Charnwood Lodge Care Home Manager said “Everyone at Charnwood Lodge is delighted with the latest inspection report. Our team works so hard to provide the highest possible standard of care for our residents and we are delighted to have been recognised by the Care Inpectorate and rated ‘Very Good’ overall.”
Tracy Johnson, Operations Director, Community Integrated Care said “I’m very proud of the whole team at Charnwood Lodge who work hard to support and care for our residents with compassion, dignity and respect. This ‘Very Good’ rating is testament to their hard work, dedication and commitment. Congratulations to all the team.”
Charnwood Lodge is a 60 bedded home for older people and people living with dementia. A new 8 bedded household is due to open soon. If you are looking for care for yourself or your loved on then please contact Kerry Higgins, Manager on 01387 270350.
The report follows the home’s recent success on carehome.co.uk, the sector’s leading care home comparison website, where the home recently achieved 9.7 out of 10 rating.
Charnwood Lodge Care Home is run by Community Integrated Care, one of Britain’s biggest social care charities and have supported older people for over three decades. Community Integrated Care was recently voted Charity of the Year 2019/20 at the Charity Times Awards